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GOVERNMENT · BRENT COUNCIL · LONDON

107 Pods across a civic center

Meeting rooms, huddle spaces, a conference hall and a library — fully wireless, for council staff and the public alike.

BRENT COUNCIL · LONDON
THE NUMBERS
  • 107 Pods across the civic center
  • Fewer reactive callouts and cable replacements
At a glance
ScaleProductsPartnerEra
107 Pods, one civic centerPods + Cloud + signageUnified ConsultancyGen 3-era deployment · published case study

The challenge

Brent Civic Center hosts council staff, outside visitors and the public across meeting rooms, board rooms and event spaces rented for everything from corporate functions to weddings. Four pain points drove the refresh: cabling maintenance cost, security across internal and public use, no flexible BYOD sharing, and the training burden on every new user.

The deployment

Working with Unified Consultancy, the council deployed 107 Pods across meeting rooms, huddle spaces, offices, the conference hall, event spaces and the library: fully wireless, agnostic to hardware and platform, with regular security updates, penetration testing and a secure firewall separating internal from guest traffic.

It's like an iPad, it doesn't need an instruction guide. You don't need an instruction guide with Mersive.
Luke Lester, FM Operations Manager, Brent Council

The outcome

Reactive callouts dropped drastically, cords stopped disappearing, and use rose among both staff and community members. The council has since added digital signage on the same platform and plans conferencing support as hybrid work grows.

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