Legal

Here you can find answers to your questions about agreement terms, policies, intellectual property, corporate governance, and compliance. Mersive is dedicated to showing businesses how to connect in innovative ways, fostering effortless interactions with customers, employees, partners, and suppliers. Our commitment to transparency and integrity ensures that you have the information needed to understand our practices and how we protect your interests.

Hardware Warranty

Our hardware warranty ensures that your Mersive products are protected.

End User License Agreement

The End User License Agreement outlines your rights and obligations when using Mersive software. Understand the terms that govern your access to our innovative solutions.

Return Policy

Review our return policy to understand the steps and conditions for returning Mersive products. Find all the details you need for processing returns and exchanges.

Secure Collaboration Starts Here

Learn more about Mersive’s dedication to maintaining robust security and compliance standards. Find information on our data privacy policies, opt-out options, and more.

Solstice Out-of-Subscription Software Policy

Mersive’s policy for out-of-subscription access to software patch updates are modeled around critical issues that relate to security; however, Mersive may add other fixes if it deems it appropriate.

Mersive Software End of Life Policy

As a part of the product life cycle, Mersive will end its support of older Solstice software versions in order to focus on supporting our newer series software versions, as well as our upcoming product roadmap.