Why Secure Collaboration Should Be a Strategic Priority for Every IT Leader
In an era where collaboration tools are mission-critical, it’s no longer enough for AV and IT solutions to simply work. They must work securely. That’s the message behind Mersive’s security webinar, where Dave Hatz, VP of Machine Intelligence at CTI, and Joel Carroll, EVP of Sales at Mersive, explored how to balance effortless collaboration with enterprise-grade protection.
Their conversation offered more than just insight—it delivered clarity and practical takeaways for IT and AV leaders across enterprise, education, and healthcare.
Security: Not a Checkbox—A Culture
From classrooms to hospital conference rooms, today’s connected spaces are only as secure as the tools behind them. Hatz reminded us that real security starts with the mindset of the vendor—and the choices they make at the design level.
At Mersive, every product we create—and the people behind it—are dedicated to delivering secure, seamless collaboration experiences. SOC 2 Type I and II, ISO 27001, and HIPAA aren’t just badges—they’re baselines for trust.
What’s “Good Enough”… Isn’t
Budgets are tight—we get it. But as Hatz pointed out, the delta between ‘adequate’ and ‘secure’ is often small: “We’re talking 2% of a project. That small investment can be the difference between vulnerability and peace of mind.”
Mersive makes that decision easier. Our solutions are designed to deliver exceptional value without compromising usability or security—so you can future-proof your spaces without blowing your budget.
The New Threat Surface: UC Everywhere
Unified communications (UC) have expanded the attack surface in ways many teams weren’t ready for. Today, every screen and every session are a point of exposure.
Mersive addresses this with a layered security model that separates content, control, and network traffic to protect what matters most without disrupting the user experience.
From Compliance to Confidence
For education and healthcare especially, regulatory compliance isn’t optional—it’s essential. But ticking boxes isn’t enough. Leaders want confidence.
Earning trust is a daily commitment. Mersive provides that confidence through clear documentation, third-party attestations, and a transparent approach to security.
Making Security Usable
Security that burdens your users is security that gets bypassed. Mersive’s user-centric design ensures secure collaboration doesn’t come at the cost of productivity.
Whether you’re training faculty, onboarding clinicians, or rolling out a new AV standard across corporate spaces, our intuitive interfaces and centralized management make it easy for everyone to stay secure—and stay connected.
Five Takeaways for IT and AV Leaders
- Ask the right questions. Go beyond basic encryption—dig into architecture, access control, and vendor credentials.
- Don’t settle for “good enough.” A small investment in secure design can prevent costly breaches later.
- Prioritize usability. If your security slows down users, they’ll find workarounds.
- Look for built-in protections. Mersive’s platform is secure by design—not by patchwork.
- Partner with vendors who evolve. Threats change. So should your tools.
The Bottom Line
That’s not a tradeoff we’re willing to make—and neither should you. At Mersive, we believe secure collaboration should be effortless—for IT teams, for users, and for organizations under pressure to do more with less.